We put together some frequently asked questions for you:
Which payment methods are accepted in the Online Shop?
We accept all major credit cards and PayPal.
What currency is used in the Shop?
All prices are in USD
How long will delivery take?
The delivery time is around 20 to 80 business days, depending on your location.
How secure is shopping in your Online Shop?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card, or bank details cannot be read by any third party. We do not store any payment data (credit card information etc.) in our system.
Why have I not received an order confirmation?
Some e-mail services incorrectly flag automated messages from our servers as spam – if you don´t receive anything, please check your spam folders first. You may also accidentally have provided an incorrect e-mail address – in this case, please get in touch with our Order Support to check whether we received your order.
I have not yet received my delivery, although the delivery time has passed.
On rare occasions or in remote areas, there might sometimes be a delay. AvoSeedo, unfortunately, has no influence on this. If the announced shipping times are exceeded significantly, please get in touch with our Order Support with your order number.
Do I have to pay a customs duty for the goods if I order from AvoSeedo?
After a shipment reaches your country, it might be subject to import duties and taxes. You must pay additional charges for customs clearance; we have no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country. Contact your local customs office for further information. To facilitate the customs process, we reserve the right to inform customs of the value of goods within the packages. For the same reason, customs officials are permitted to open packages. AvoSeedo does not influence this procedure.
